How do I choose a size or design?
Open a product page and select an available option. Check the photos and description for that listing; sizes, finishes and included accessories can differ between products.
Can I mix different tumblers for the multi-buy discount?
Yes. Buy 2 eligible tumblers for 10% off, or 3 or more for 20% off. Different designs can be combined in one order. The best eligible discount applies automatically at checkout; the two offers do not stack.
What is included?
Please refer to the product description and selected option. Accessories shown in a styled photo are only included when the listing says so.
How should I care for my tumbler?
Follow the care instructions supplied with your item. If you are unsure about a particular finish or component, contact us before using a dishwasher or abrasive cleaner.
How can I get help with an order?
Email xiaoershopify@gmail.com with your order number and a brief description of your question. For a product issue, include clear photos so we can understand what happened.